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Computer Support Vendors Trying to Abreast with the Ultrabook Mania


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Mobility is the new concept of computing, and the quest that started with laptop, netbook, and slate is gaining momentum with the trendy ultrabook. After getting it coined by Intel for the first time on the Consumer Electronic Shows, Las Vegas, Jan 10-13, 2012, almost all big and small guns have descended with their ultrabook products. HP Folio 13, Asus Zenbook UX31, LG Z330 and Z430 Super Ultrabooks, Lenovo IdeaPad U300S and Dell XPS 13 are a few to name. However, all these models have a concurrent goal, been crafted to suite on-the-go lifestyle with reduced size (less than 2.1 cm thick) and weight (usually less than 1.5 kgs (3.3 lbs)) but with inexorable performance and battery life. Presence of the Intel 2nd generation Core-i-processor with assimilated graphics and unibody chassis to accommodate larger batteries into smaller cases, and external ports USB, HDMI and Ethernet ports are to make sure that nothing can restrain you from getting productive wherever you are.


Brands have incorporated the remote computer support feature with their standard warranty portfolio which normally takes care of the software or hardware settings’ issues at your comfort. Experts’ assistance covers Windows operating system, Microsoft Office, Internet Explorer, or other software that were shipped with the product. A few models do hold support applications i.e. diagnostic and troubleshooting tools to fix ultrabooks’ problems instantly. They also bear a connectivity feature to establish connection with the remote Computer help desk whenever required. For instance HP Support Assistant is a quick to access and easy to use application that can take care of software issues at your behest. It also brings notifications or alerts whenever there is any risk or issues. The application keeps the Windows, drivers, and installed applications in updated state. It also acts as a PC tune up tool keeping the system resources running in state-of-the-art condition, adjusting visual, indexing options, power settings, and more. The product can keep clutter from hard-disk by removing unnecessary or temporary Internet files, downloaded program files, such as Microsoft ActiveX controls and Java applets, Windows error reports, and unused restore points.


Apart from the Computer Support service offered by brands, you can also lean towards third-party service providers, who deploy an open support policy incorporating all software or hardware brands without differentiating on the basis of in or out warranty. However, must abreast yourself with their terms and conditions, privacy and refund policy in advance to stay safe and secure. Usually the services are categorized as computer support, printer support, router support, antivirus support, and more as per demand. In addition, to the live technical assistance you can rely on their knowledgebase, and video tutorials to diagnose and fix most of the system problems on your own. In terms of repair and maintenance tasks, mainstream built-in Window tools like Event Viewer, Registry Settings, Task Manager, Disk Defragmenter, Disk Cleanup, etc. are used. At the end, you are entitled to receive a confirmatory emails form the Computer Support portal reading clearly what the diagnostics report were and maintenance actions performed.


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