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Proven Ways To Increase Restaurant Sales


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Consider the number of dining establishments that are constantly vying for the attention of customers and you will see that an owner is constantly trying to increase restaurant sales. When it comes to attracting the attention of hungry diners, effective marketing campaigns are very important, especially when you are trying to establish the identity of the business and to maintain customer loyalty.

Word of mouth is the most cost efficient way to increase restaurant sales. If you present a wonderful dining experience, patrons will naturally refer your restaurant to others. But word of mouth works both ways. Bad reviews often travel faster than positive ones. Thats why its essential to be consistent in providing excellent customer service, quality food and an inviting atmosphere.

While chain restaurants rely on a corporate formula to increase restaurant sales, independent restaurateurs can be more flexible, giving them a greater advantage. One important strategy is getting to know your customers. Theres a reason why clubs, theater groups, business people, or friends who get together weekly only dine at one particular restaurant. Its because the owner greeets them by name, knows their dining preferences and is aware of things going on in their lives. These restaurants have created a trusting, family environment that builds customer retention.

Rewarding repeat customers is a great sales tactic. When you see that the client often returns and brings associates to your restaurant or refers people, provide them with a free appetizer, a nice bottle of wine to accompany the meal, or an additional gift certificate. This motivation will go a long way to bring even more business to the restaurant.

The restaurant staff is an important part of an owner's initiative to increase restaurant sales. Up-selling is an important part of the job, in addition to providing great service. Rather than just asking what they might want to eat or drink, the staff member should mention personal recommendations and house specialties. He or she should also promote higher-priced dishes with enticing reasons to accompany!

A restaurant owner must have a comprehensive marketing and advertising plan. This is essential to grow and maintain a restaurant. Whilst your advertising must give the restaurant a unique selling proposition, your marketing must reach out into the community as well. Membership of trade groups, networking and chambers of commerce is important and you should attend community events and be charitable. More visibility equals more potential for sales.

Using the Internet to increase profitability is a must. Your restaurants website should be as interactive as possible, allowing people to make reservations, see current specials and easily get directions. Have a presence on social media sites, like Twitter, Facebook and LinkedIn.

Try incorporating incentives when you are trying to increase restaurant sales. For example, coupons, punch cards, customer loyalty programs, promotions, special events, business card drawings and simple discounts. A combination of the aforementioned should really enhance your business.
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