Three Strategies For Making Your Business Website An Effective One
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There are 3 things I believe are a great thing to do for most small business websites. Some research on these things will be released by us in the coming months but for now here are 3 great strategies for making every small business website an effective one.
1. The Title - Stop Them Skimming And Start Them Reading
Avoid using boring and generic headlines. You will never see a newspaper article with a boring headline. Journalists take it pretty seriously; they know how important the title is. Never disregard having a great heading.
Often website owners seem to think a heading of 'Welcome to [business name goes here]' is sufficient. We really encourage small business owners to have a heading that engages visitors right from the beginning. Ask a question or state what makes you unique, or say something surprising or interesting.
You will need to be a little ingenious while also thinking about the time period for which this title could last and be beneficial. See our primary site for an example http://www.webcircle.com.au/. Our heading (at the time of writing) is "Web Circle is a progressive agency with a relentless drive to discover and implement what works on the web. But what does work?" It notifies individuals what we do, it gives a hint to our point of difference and it asks a question to engage the viewer and draw them towards the main content in the website - all in just 2 sentences - stop them skimming and start them reading and that way people may stay in your website for a long time to actually learn what you do and find out that you might be an apt choice for whatever they are looking out for.
2. The greeting message -
There are several ways for doing this. You may not have a lengthy welcome message - for example in our case we have a heading that includes the basics of the welcome message and then we have the about us section further down. You might consider it's appropriate to have a more in depth welcome message. If you do, don't forget to tell people the basics of what you do, perhaps where you are based but don't stop there. There are 2 other things you have to incorporate:
1) What is it that makes you different 2) A call to action
Primarily, what is it that makes you different from others - your Unique Selling Proposition (USP), competitive benefit or various other consultant buzzwords. It's vital to say exactly what you do - i.e. you sell widgets but it's as important perhaps a lot more important to talk about how you are different in ways that will engage prospective viewers. Most people who look around for widget selling companies will land on your site as a result. They will know completely well that you sell Widgets. But what is it about your business that will keep them on your website for a long time and believe 'yeah these guys sound really good'. This can be done in several ways, you will possibly know from your clients or from the factors you began your business in the first place exactly what you do really well and why your business achieved success. This is exactly what you need in here. Simply stating how you are different, ideally, in a way that will draw in the people you are trying to target is the key. You can some times discuss your history, your people, personal reviews, anything that you think can add credibility in the eyes of your clients, any accomplishments, testimonials and anything that adds to your point of difference and builds the reliability of your business.
We (http://www.webcircle.com.au/) make use of the words 'what actually works on the web'. We talk about "building websites that work" only because we are specialists in knowing what actually works. We do not just build websites.
Secondly, a call to action is crucial. What fo you want individuals to do? Make it clear both in words and visually where the visitor has to go next. It may be be to contact you, to download something, to buy something. It can be anything Make It Clear. The last thing you want is an attracted visitor coming to a different site because they have given up trying to work out how they can take the next step. I've done it plenty of times, there is only so much patience a person can have so make it easy.
3. Personalisation
Personalisation is exceptionally essential for small business. When you are thinking on the lines of what makes your business different a lot of small businesses will find that it is them that make the business one of a kind. It's the personal relationship they have with their clients. It is their story, their history, their unique blend of skills. That's why we emphasize on personalising as much as possible for most small business sites.
This is very efficient mostly for the types of businesses that have a lot of in-person contact with their clients. People tend to give positive responce to personal messages with real photo. People love stories - they love success stories and small businesses love working with other small businesses.
We have recently updated our homepage with a few changes, I put my photo on the homepage and changed the 'about us' section to 'The web circle story'. I also wrote half of the story on the homepage, despite that I looked at the stats after a few weeks and found that lot of people had visited the page and people were spending almost 3 times as long as the page - implying they were actually reading it not just clicking on it and skimming it and passing it off as another 'about us' page.
And that's for my monotonous web design business! Think if my story was indeed exciting! This is an easy technique for separating yourself from new challengers since most people don't achieve it - in fact a set of small businesses cautiously make an effort to formulate themselves appear better than they actually are whatever the purpose might be.
Bringing it all as one
We recently built a site for Act2 Solutions who sell Actuarial Certificates. Check this post for some information on the site. It contains an engaging caption that states just what they do (and how they are different - they are affordable), a welcome note that concentrates on how they are unique, personalisation by using images of Andy along with a call to action saying prospects to download the forms.
Do feel free to put up any comments or else examples of sites you have also your experiences with some of these thoughts. AWebsiteDesigner.com.au is a company specialising in small business websites. We have been established for 5 years.
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